Aquatic Emergency Communication Systems in Ontario: What Pool Operators Need to Know
For certified pool operators and aquatic facility managers, having a reliable emergency system is more than a safety best practice — in Ontario, it’s a requirement under Regulation 565 (Public Pools).
This guide outlines what the regulation says, why it matters, and how AquaSafe Pro Training prepares operators to manage these systems effectively.
📌 This article is for educational purposes only and does not provide legal advice. Always refer to Ontario Regulation 565 and your local public health authority for official requirements.
📑 What Ontario Regulation 565 Requires
1. Direct Access to Emergency Services
Regulation 565 specifies that a public pool must have a means of immediately contacting emergency services. This is typically:
A telephone capable of reaching 911
Clearly posted instructions for its use
2. Location & Accessibility
The emergency communication device must be:
Easily accessible to pool staff without leaving the supervised area
Clearly visible and unobstructed
Functional at all times the pool is in operation
3. Signage Requirements
Operators must ensure that the emergency phone or communication system has:
Instructions for use posted in large, clear print
The facility’s address and phone number displayed for emergency responders
Any special access codes required for the building is also recommended
🎓 Training for Compliance & Readiness
In AquaSafe Pro Training’s Pool Operator Level 1 & 2 courses, participants learn:
The exact wording and signage requirements in Ontario Regulation 565
How to verify functionality of communication devices during inspections
Procedures for documenting system checks in the facility’s daily logbook
By understanding and meeting these requirements, certified pool operators can ensure their facilities are always ready to respond to emergencies.
👉 Register for Ontario Pool Operator Training & Certification
🔒 Disclaimer
This post is for informational purposes only. For the complete and current requirements, consult Ontario Regulation 565 and your local public health unit.